FREQUENTLY ASKED QUESTIONS

HOW CAN I SEND THE DOCUMENTS TO EMPIRE ACCOUNTING PROFESSIONALS?

You can email us the documents to caner@empireap.com.au or upload document through the contact us tab.

WHAT IS MY TAX RETURN DEADLINE?

If you are in our lodgement list, your tax return is due on 15th May of the following year. However, if you have not met your lodgement obligations on time in the past, you may have to lodge your return by 31th of October. For newly registered tax entities (excluding individuals), the fist tax return will be due on 28th of Feb of the following year.

HOW DOES THE HOME VISIT SERVICE WORK?

You can request a time and a place of your convenience to meet one of your qualified accountants using the request an appointment tab . They will visit you and complete the work if possible or compile the documents required for the job and complete the work later. An electronic copy will be sent to you to sign electronically.

HOW IS THE FEES CALCULATED?

We will quote you a fixed fee after discussing the scope of the engagement ensuring no nasty surprises.

WHAT ACCOUNTING SOFTWARE DOES EMPIRE ACCOUNTING PROFESSIONALS USE?

We like the flexibility and freedom that cloud accounting provides our clients. That’s why we’re valued partners of the Xero professional network.

HOW DO I SIGN THE TAX RETURNS AND FINANCIAL REPORTS.

We use electronic document signature software that will allow you to sign using your pc, phone or tablet. For the fist year you engage us, we will come to a place of your convenience if you wish.

WHEN IS MY BAS DUE?

If you are in our lodgement list, you usually get an additional month to complete and lodge you BAS. However, you due date may be different. Please contact us to find out the exact date your BAS is due.

WHERE IS EMPIRE ACCOUNTING PROFESSIONALS BASED?

All our accountants are based in Sydney.

IS ANY WORK OUTSOURCED OVERSEAS.

We do not outsource work overseas. SMSF audits are outsourced to auditors fully based in Australia.

WHAT LANGUAGES DO YOUR STAFF SPEAK?

Our accountants speak English, Turkish Cantonese, Mandarin, Nepali and Hindi.